Privacy Policy

隐私政策

Website legal and compliance page

In this document, "Blue Oak" refers to the Blue Oak brand and website of Celestial Arcana Holdings Sdn. Bhd. (Registration No. 202501033708 (1635118-T)). Blue Oak respects your privacy and is committed to handling personal data responsibly and in accordance with applicable laws, including the Personal Data Protection Act 2010 of Malaysia where applicable.

1. Information we may collect

We may collect personal information that you choose to provide to us, including your name, email address, telephone number, details submitted through our contact form, and information you provide in correspondence with us.

We may also collect limited technical information through the operation of the website, such as browser type, device information, IP address, and usage data.

2. How we use your information

We may use personal information for purposes including responding to enquiries, communicating with you, assessing whether our services may be relevant to your needs, administering and improving the website, maintaining internal records, and complying with legal or regulatory obligations.

3. No professional relationship through submission alone

Submitting an enquiry or providing information through this website does not, by itself, create any client, advisory, professional, or solicitor-client relationship with Blue Oak.

Any such relationship will arise only if and when Blue Oak has expressly agreed to act under a formal engagement arrangement, and any applicable engagement requirements, including fee arrangements where relevant, have been satisfied.

4. Disclosure of information

We may disclose personal information where appropriate to service providers who support our website or business operations, to professional advisers, to partners or affiliates where relevant to a potential or actual engagement, and where required by law, regulation, court order, or lawful request.

Any such disclosure will be made on a need-to-know basis and subject to appropriate safeguards where applicable.

5. Data security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and website analytics

This website may use cookies or similar technologies for basic functionality, analytics, and website improvement. You may adjust your browser settings to refuse or limit cookies, although some website functions may be affected.

7. Third-party links

This website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external sites.

8. Accuracy of information

If you choose to provide us with personal information, you should ensure that it is accurate and current.

9. Access and correction

Subject to applicable law, you may request access to or correction of your personal information held by us by contacting us using the details provided on this website.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time without prior notice. The latest version published on this website will apply.

11. Contact

If you have any questions regarding this Privacy Policy or our handling of personal data, please contact Blue Oak using the contact details provided on this website.